FAQ
Clear answers before we chat.
no guesswork
I feel awkward in front of the camera. Can you guide me?
Yes. Every session includes calm posing direction, so you do not have to worry about your hands, expression, or body position.
How do I book?
Choose a service, fill the short form, then send the generated inquiry through WhatsApp. Our team will finalize the concept and schedule.
Which areas do you cover?
Jia Photography covers Jakarta, Tangerang, BSD, Serpong, Bekasi, Depok, Bogor, and nearby Jabodetabek locations. Share your preferred venue or area first so we can confirm travel timing and the best session flow.
Are the prices final?
Website prices are starting prices. Final quotes depend on duration, location, people count, concept, and add-ons such as extra hours or video.
How long does delivery take?
Previews may be sent earlier depending on the package. Final galleries are delivered through a Drive link or online gallery based on the agreed scope.
Which package should I choose?
Choose based on the session type and how much coverage you need. Family, graduation, and birthday sessions usually work well with focused hourly packages, while intimate wedding and prewedding sessions may need more planning, locations, or a longer timeline.
Can you help with location and outfit direction?
Yes. We provide light guidance for location, outfit, color palette, timing, and must-have frames before the session.
Do you provide outfit or preparation guidance?
Yes. We give light guidance for color palette, outfit coordination, timing, and must-have frames before the session. This is especially helpful for family portraits, graduation photos, prewedding sessions, and birthday documentation.
What if the weather or schedule changes?
For outdoor sessions, we discuss backup timing, indoor options, or rescheduling based on availability and venue rules.
Can we include family members or a group?
Yes. Family members, parents, siblings, friends, and small groups can be included depending on the package and timeline. Share the number of people first so we can plan posing, sequence, and session duration properly.
Do you photograph interiors, exteriors, and venues?
Yes, as a secondary add-on for homes, venues, restaurants, studios, and celebration spaces. The session focuses on clean perspective, room flow, detail shots, and warm visuals for web or social media use.
How much does family photography cost in Jakarta and Tangerang?
Jia Photography family packages start from IDR 2,500,000. Final pricing depends on duration, location, people count, and add-ons such as extra hours, video, or venue needs.
Do you cover graduation sessions at UPH, Binus, Prasmul, and other Jabodetabek campuses?
Yes. Jia Photography covers graduation sessions at campuses and venues across Jakarta, Tangerang, BSD, Serpong, and Jabodetabek, including solo, family, and close-friend portraits.
Can we do the session at home?
Yes. Family and birthday sessions can be done at home when there is a tidy area, enough light, and space for group photos.
Can we share a moodboard or visual references?
Yes. References help align mood, color, outfit, and framing. The final direction still adapts to your location, timing, and comfort during the session.
Is there a transport fee for BSD and Serpong?
For Jabodetabek locations, transport costs follow the final package and scope. We confirm the details on WhatsApp before booking.
How will we receive the final photos?
Final edited photos are delivered digitally through a Drive link or online gallery, depending on the package. You can download the files, share them with family or vendors, and keep the gallery link for easy access.